If the answer to your question is unavailable in our help center, you can always get in touch with a customer support representative. Just submit a ticket from inside your game for the best possible support experience!
Before contacting support in game, please make sure your game is fully up to date by checking for updates your Apps in the app store. Then open the game, select the gear Icon >Support Tab > Support.
If you need to submit a ticket through the web form, please visit the new EverMerge help center from a computer.
Make sure to include a description of the issue.
Please note that we reply to questions in the order that they were received. Response times can vary depending on how busy we are.
Thank you for understanding.